IMPORTANT NOTE

Energy3D Forum Forums Bug Reports IMPORTANT NOTE

This topic contains 4 replies, has 2 voices, and was last updated by  Charles Xie 1 month, 1 week ago.

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #70

    Charles Xie
    Keymaster

    A recent update of Intel Graphics Card Driver has caused Energy3D to fail completely. We are looking into this problem and we don’t know how long it will take us to fix the problem. Meanwhile, if you would like to keep using the software, please go to Intel’s website to downgrade the driver to this version:

    https://downloadcenter.intel.com/download/27360/Graphics-Intel-Graphics-Driver-for-Windows-15-45-?product=88355

    • This topic was modified 1 month, 1 week ago by  Charles Xie.
    #73

    Jackoawesome11
    Participant

    I tried this but my device manager claimed that my drivers were already up to date, can someone please help me?

    #74

    Charles Xie
    Keymaster

    I will look into this issue. Thanks for reporting this problem.

    #80

    Charles Xie
    Keymaster

    I updated this information with regard to Intel’s Graphics Card Driver. It seems we have to downgrade the driver for now. I hope that we can sort it out soon.

    #82

    Charles Xie
    Keymaster

    The problem with the graphics card driver is now fixed. Please update your Energy3D to Version 8.3.6 or higher.

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